Adore Cosmetics Customer Service
- Product Safety
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
Adore Cosmetics committed to upholding the highest standards of safety for all the products we make and sell. We adhere to the most rigorous standards for product safety, so that our customers can purchase and use our products with complete confidence. We want you to know that:
- Adore Cosmetics in full compliance with the European Union 7th Amendment Cosmetic Directive and the requirements for safety in all of the countries in which our products are sold.
- Each and every ingredient used in our products has been thoroughly reviewed and tested by our internal safety team made up of toxicologists, clinicians, pharmacists and physicians.
- Every product formula that Adore Cosmetics manufactures is screened and tested for safety before it is marketed to consumers. Adore Cosmetics confidently and proudly stand behind each and every product that we sell, and we pledge that we will always uphold the highest standards of safety for our customers around the world.
Privacy & Security
Because your security is our top priority at Adorecosmetics.eu, we have insured that Adorecosmetics.eu is a VeriSign Secure Site. Our partnership with VeriSign allows you to learn more about our web site before you submit any confidential information. Adorecosmetics.eu maintains physical, electronic, and procedural safeguards to help guard personally identifiable information. If transactions are offered on the site, transaction information is transmitted to and from Adorecosmetics.eu in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception.
Adorecosmetics.eu restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email or other transmission you send through the Internet cannot be completely protected against unauthorized interception. What is SSL? The SSL (secure sockets layer) protocol is the web standard for encrypting communications between users and web sites. Data sent via an SSL connection is protected by encryption, a mechanism that prevents eavesdropping and tampering with any transmitted data. SSL provides you with the confidence that private data sent to a web site, such as credit card numbers, are kept confidential. SSL certificates can provide non-forgeable proof of our web site's identity, and customer confidence in the integrity and security of our site.
Returns & Replacements
If for some reason you're not happy with your order, you can return it in its original packaging and receive a full refund. Pack the item(s) to be returned in the original package if possible. Returned packages must be returned prepaid to the Sender's address (located on the shipping label).
Refunds will be issued within 14 days in the form of credit to the credit card holder. Exchanges will be made within 21 days. Adorecosmetics.eu accepts unused and unopened items purchased through Adorecosmetics.eu website ONLY.
Items purchased in Adore Cosmetics retail outlets must be returned to their original point of purchase. Returns / exchanges are subject to the related company policy. If for any reason you are having difficulties to solve a purchase issue, please E-mail us: email@example.com.
Placing an order has never been easier. With our unique storefront you are able to visually see our products and promptly place an order in confidence that your privacy and security is our first interest.
Payment, Pricing & Promotions
Adore Cosmetics accepts major credit cards through its secured payment portal. Our prices are competitive since we are able to extend savings by our purchasing power directly with Adore Cosmetics Laboratories. Promotions are offered for specific events and are honored when presented in a timely manner within the Discount Coupon's Code expiration.
You can review your orders placed by logging in with the information you provided during registration. Details of orders cannot be changed.
Updating Account Information
You can update your personal profile by logging in with the information you provided during registration.
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Adore Cosmetics EU
Customer Service Department